Privacy Policy

Last Updated: 13 November 2025

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and play our online game (the “Service”). By accessing or using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide

We may collect the following information when you use the Service:

  • Username or nickname
  • Email address (for support, account access, or newsletter, if applicable)
  • Any information you choose to send us via contact forms or email

1.2. Automatically Collected Information

When you visit the website or play the game, we may automatically collect:

  • IP address and general location (country/region)
  • Browser type, device type, operating system
  • Pages visited, time spent on the page, and navigation paths
  • Technical data necessary to run the game (session ID, game progress, scores, in-game actions)

1.3. Cookies and Similar Technologies

We use cookies and similar technologies to ensure the website and game work properly, remember your preferences, and analyze how our Service is used.

You can control cookies through your browser settings. If you disable cookies, some features of the Service may not function correctly.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the website and the game
  • To save your game progress and improve your overall experience
  • To monitor performance, detect errors, and improve the stability of the Service
  • To analyze usage and understand how players interact with our game
  • To respond to your requests, questions, and support tickets
  • To prevent fraud, cheating, abuse, or other harmful behavior
  • To comply with legal obligations and enforce our terms

3. Legal Bases for Processing (If Applicable)

Depending on your location, we may process your personal data on one or more of the following legal bases:

  • Performance of a contract (to provide you access to the game and website)
  • Legitimate interests (to secure, maintain, and improve the Service)
  • Compliance with legal obligations
  • Your consent (for certain types of cookies or marketing, where required)

4. How We Share Your Information

We do not sell your personal information.

We may share your information only with:

  • Service providers who help us operate the website and game (for example, hosting providers, analytics services, email providers), under appropriate data protection agreements.
  • Authorities or legal bodies if we are required to do so by law, court order, or to protect our rights, property, or safety.

5. Data Retention

We retain your information only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. When data is no longer needed, we will delete or anonymize it.

6. Children’s Privacy

Our Service is not directed to children under the minimum age required by law in their country (for example, 13 or 16 years old). We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information without parental consent, please contact us at info@doubleupplay.com. We will take steps to remove such information.

7. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures may include encryption, secure servers, restricted access, and regular monitoring.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to access: request a copy of the personal data we hold about you
  • Right to rectification: request correction of inaccurate or incomplete data
  • Right to erasure: request deletion of your personal data in certain circumstances
  • Right to restriction: request that we limit the processing of your data in some cases
  • Right to object: object to certain types of processing, such as direct marketing
  • Right to data portability: request that we provide your data in a structured, commonly used format

To exercise these rights, please contact us at info@doubleupplay.com. We may need to verify your identity before responding to your request.

9. Third-Party Links and Services

Our website or game may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party services you use.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your country.

Where required by law, we take appropriate safeguards to ensure that your personal data remains protected when it is transferred internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

Email: info@doubleupplay.com
Website: doubleupplay.com